Terms and Conditions
ALL SALES ARE SUBJECT TO AND EXPRESSLY CONDITIONED UPON THE TERMS AND CONDITIONS CONTAINED HEREIN, AND UPON CUSTOMER'S ASSENT THERETO. THE TERMS AND CONDITIONS CONTAINED HEREIN WILL BE CONTROLLING, AND ANY ADDITIONAL AND/OR INCONSISTENT TERMS AND CONDITIONS SET FORTH IN ANY ACKNOWLEDGMENT, PURCHASE ORDER, OR ACCEPTANCE DOCUMENTS REQUESTED FROM AND/OR PROVIDED BY CUSTOMER ARE EXPRESSLY REJECTED. NO VARIATION OF THESE TERMS AND CONDITIONS WILL BE BINDING UPON MARVELGENT UNLESS AGREED TO IN WRITING AND SIGNED BY AN OFFICER OR OTHER AUTHORIZED REPRESENTATIVE OF MARVELGENT.
Product specifications are subject to change without prior notice.
Delivery of all orders will be FCA (INCOTERMS 2010) and title of all Products shall transfer to Customer upon Marvelgent's delivery of such Products to the carrier. Shipping and handling fees, special packaging materials (e.g., blue ice), carrier surcharges (including fuel surcharges) and hazardous material fees imposed by government regulation will be added separately to the invoice. Customer acknowledges that Marvelgent may refer to shipping and handling fees on Marvelgent’s invoices as “Freight.” The shipping and handling fee that Marvelgent charges may not be limited to Marvelgent’s actual transportation costs and may include other shipping and handling costs.4. Damaged Shipments
Please inspect your Marvelgent shipment upon receipt. If any external damage is noticed, accept the shipment only after the driver has noted the damage on both his and your copies of the delivery receipt and you have requested an inspection by the carrier. Keep all containers and packing material for inspection. If, upon opening a shipment, you find a shortage or damage, you must request inspection by the carrier within 24 hours of delivery or you will relinquish your right to make a claim. Marvelgent reserves the right to repair a damaged product, where applicable, before replacement or credit is determined.
5. Payment Terms
Individual invoices, net thirty (30) days from date of invoice; summary invoices, if any, will be due as agreed. Payments are to be made in freely available United States dollars, including applicable taxes, and other charges such as government imposed surcharges which Marvelgent may be required to pay or collect with respect to the sale or transportation of the Products, or the provision of Services. Payment is considered late when it is received by Marvelgent after the due date, which may result in additional service charges as described further in this section. Delinquent accounts will be subject to a service charge on past due amounts of one and one-half percent (1-1/2%) per month (or, if less, the maximum amount permitted by law).
6. Sales Tax
Sales taxes where applicable (local, state or federal) will be added to the invoice price. If you are exempt from sales taxes, please be sure to provide the proper documentation at the time of ordering
7. Product Return Policy/Cancellation
a) All returns must be authorized by Marvelgent in order to insure proper credit and must be requested within 10 days of purchase. NOTE: All returns are subject to a minimum 30% restocking charge and any cancellations may be subject to a cancellation fee. For returns not due to Marvelgent error, customer is responsible for all transportation fees related to the returned product. To ensure proper credit, each Product return must include the following information:
- Customer Name and Address
- Purchase Order Number
- Marvelgent Shipping Order Number
- Date of Invoice
- Catalog Number of Returned Item(s)
- Marvelgent Return Authorization Number
- Reason for Return
b) Products not authorized for return include:
- Products not in completely resalable condition (including Products with damaged, missing or defaced labeling or packaging)
- Chemicals, reagents, diagnostics, sterile or any controlled products (unless products do not meet specification)
- Refrigerated products, live specimens or other perishables
- Products which are not inventoried by Marvelgent and are not able to be returned to the manufacturer
- Products purchased on a Special Order Basis
- Products not purchased from Marvelgent
- Products with an expired shelf life or an expiration date too short for resale
- Discontinued products
c) Each return shipment of hazardous materials must be packed and labeled in accordance with applicable regulations applying to transportation of hazardous materials. Shipping documents must also meet applicable transportation regulations. When necessary, Customer shall include with each return shipment of equipment, a certification from an authorized representative of the company that the equipment was properly decontaminated in accordance with current regulations and other recommended guidelines. The product should be shipped to the indicated service center and the transportation charges prepaid. To ensure prompt handling, the return authorization number should be placed on the outside of the package.
8. Product and Service Warranties and Limitation of Liability
a) Marvelgent warrants to the original Customer only that:
- All Products, branded and private label, will meet the manufacturer's specifications for a term equal to the warranty period stated in the Product manufacturer's literature or sixty (60) days, whichever is longer; and
- Marvelgent makes no claims or warranties concerning sustainable/green products. Any claims concerning sustainable/green products, including but not limited to, any of the following: green, recycled, recyclable, reusable, refillable, renewable, biodegradable, degradable, photodegradable, compostable, carbon footprint, renewable sources, source reduced, ozone safe, ozone friendly, environmentally friendly, no CFC.s, CRCFree, are the sole claims of the manufacturer and not those of Marvelgent.
9. Export Controls
Products purchased or received under this Agreement are subject to export control laws, restrictions, regulations and orders of the United States. Customer agrees to comply with all applicable export laws, restrictions and regulations of the United States or foreign agencies or authorities, and shall not export, or transfer for the purpose of re-export, any Product to any prohibited or embargoed country or to any denied, blocked, or designated person or entity as mentioned in any such United States or foreign law or regulation. Customer represents and warrants that it is not on the Denied Persons, Specially Designated Nationals or Debarred Persons List and is not otherwise prohibited by law from purchasing the Products or services hereunder. Customer shall be responsible to obtain any license to export, re-export or import as may be required.
Customer represents and warrants that: (a) it is familiar with and understands the terms of the U.S. Foreign Corrupt Practices Act of 1977, as amended (“U.S. FCPA”), and that Customer will comply with the U.S. FCPA and all other applicable anti-bribery or anti-corruption laws or regulations of any other country or jurisdiction which are applicable to the parties’ business activities hereunder; (b) no principal, partner, officer, director or employee of Customer is or will become an official of any governmental body of any country or jurisdiction (other than the U.S.) that is applicable to the parties’ business activities hereunder; and (c) Customer has not and shall not offer, pay, give, or promise to pay or give, directly or indirectly (including through a third party or intermediary) any payment or gift of any money or thing of value to any government official, government employee (or employee of any company owned in part by a government), political party, political party official, or candidate for any government or political office (each, a “Government Official”) to influence any acts or decisions of such Government Official or to induce such official to use his or her influence with the local government to effect or influence the decision of such government in order to assist either Marvelgent or Customer in its performance of their obligations under this Agreement or to benefit the other party. Failure by Customer to comply with this section shall be deemed a material breach of a material provision of this Agreement and Marvelgent will have the right to immediately terminate this Agreement and its performance without any liability to Customer.
11. Proprietary Information
Each party (a "Recipient") shall maintain in confidence, not disclose to any third party, and not use, except for the specific purpose of performing under this Agreement, all proprietary information furnished to it by the other party (a "Discloser") or any Discloser Affiliate in connection with this Agreement, or derived from the Discloser or any Discloser Affiliate in performance of this Agreement, and shall return to the Discloser or a Discloser Affiliate, upon request, all copies (then in Recipient's possession) of documents and other tangible media furnished by or derived from Discloser or such Discloser Affiliate, respectively, in connection with the performance of this Agreement. The Recipient shall inform its employees, agents, and representatives of these obligations and shall require them to assume equivalent obligations.